Terms of Service
Welcome to Ivalens Optitech Pvt Ltd. By using our website or communicating with us through WhatsApp or Meta platforms, you agree to these Terms of Service.
1. Use of Services
- You agree to provide accurate information when interacting with us.
- You must not use our services for unlawful, fraudulent, or unauthorized purposes.
2. WhatsApp Communication
- By providing your phone number or initiating a WhatsApp chat, you consent to receive messages related to our services.
- We comply with Meta’s WhatsApp Business Policy, which means:
- We will use pre-approved templates when contacting you outside the 24-hour customer service window.
- We will not send unsolicited, bulk, or spam messages.
- You can opt out at any time by replying “STOP” or contacting us directly.
3. Privacy and Data Handling
- Your information will be handled according to our [Privacy Policy].
- We will not sell or share your personal information with any third party except Meta or its affiliates as required to provide WhatsApp messaging services.
4. Intellectual Property
- All content on our website is owned by [Your Company Name] or licensed for use. You may not copy, modify, or distribute our content without permission.
5. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from your use of our services or Meta platforms.
- We do not guarantee uninterrupted access to our website or messaging services, as these may depend on Meta platform availability.
6. Third-Party Platforms
- Our services may integrate with WhatsApp and other Meta products. You must also comply with Meta’s Terms of Service and WhatsApp Business Policy when using these services.
7. Changes to Terms
- We may update these Terms of Service from time to time. Changes will be posted on our website with the updated effective date.
8. Governing Law
- These Terms are governed by the laws of India.
9. Contact Us
For any questions about these Terms, please contact us:
Email: Support@ivalens.com
Phone: +91 8174988457
Address: D-175, 1st Floor , Okhla Industrial phase-1. New Delhi.